SUPER 8 Hotel SUCKS
A comedy conversation
by Beeblebrox 31,599 13 07/09/2003 01:13 AM 1374 views
|
|
You guys are good at this - Please help me out!
I had the worst possible experience with these bastards today, and I'd like to contact someone higher up than the webmaster who gets comments off their website. If anyone knows how to get me an email address of someone important so I can get some damn satisfaction, I'd appreciate it. These Frosters should all die.
The room Frost-ing reeked of chemical cleaner, they wouldn't give me a different room OR a refund. The stench was so bad you could smell it outside the room with the door closed. It nearly made me puke. They would not give me a different room OR a refund, and told me basically "tough Shakespeare". Their customer support hotline is a Frost-ing joke. So, I paid for 5 GOD DAMN MINUTES IN THE ROOM.
I hope these Frosters die, I really do.
|
|
|
Like This? Rate It!
|
|
Side-splitting
1 votes
5.0
/live?func=new_user&msgid=711522
|
|
|
|
|
|
|
|

|
Hilarious
5 votes
4.5
/live?func=new_user&msgid=711551
Eric Nguyen 23,705 11
07/09/2003 01:50 AM
I didn't know you could get refunds when you pay by the hour?
|
| |
|
|

|
Funny
2 votes
3.0
/live?func=new_user&msgid=711554
Beeblebrox 31,599 13
07/09/2003 01:52 AM
I am already in a very, very bad mood.
Thanks for helping, Coleridgesmoker.
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=711565
Eric Nguyen 23,705 11
07/09/2003 01:56 AM
Dude, you Frosted up when you decided to go there in he first place. Two months ago I ordered a pizza with EXTRA CHEESE from Dominos When it came I could not believe my eyes there was no more than three pieces of mozarella on the whole damn pizza. So, I called and Called and wrote emails to the place and demanded some type of recompense and yesterday I got a coupon for two free XLarge Pizzas. So bottom line is bug the Shakespeare out of them and maybe you will get your money back.
|
| |
|
|

|
Funny
1 votes
3.0
/live?func=new_user&msgid=711574
Beeblebrox 31,599 13
07/09/2003 01:59 AM
I not only want my money back, I want a personal apology from the Carrollrag Chaka who works the front end there, I want an apology from corporate, and some free nights and Shakespeare. I wouldn't have stopped there if I didn't have to - My girlfriend was feeling sick and we HAD to stop, and the Shakespearehole room and the stench only made her feel worse. I explained this, and the Carrolly Carrolly bitch wouldn't do a damn thing.
|
| |
|
|

|
Hilarious
4 votes
4.3
/live?func=new_user&msgid=711581
Beeblebrox 31,599 13
07/09/2003 02:02 AM
Feel free to call and harass the bitch - the number is 201-864-4500.
Chaka. What kind of Frost-ing name is that anyway? Call collect, that's even better. And don't use that 1-800-call-att Shakespeare either, because -
A) I don't want it to be cheaper for them
B) Carrot top sucks
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=711586
Eric Nguyen 23,705 11
07/09/2003 02:04 AM
Be nice to me I am the only one that cares there's a n00b bashing going on didn't you know?
|
| |
|
|

|
Funny
2 votes
3.5
/live?func=new_user&msgid=711591
Frogpop 173,148 25
07/09/2003 02:07 AM
yeah, get back in there..
|
| |
|
|

|
Hilarious
5 votes
4.6
/live?func=new_user&msgid=711593
ringworm 68,315 13
07/09/2003 02:08 AM
see? this i don't quite buy. if it was so unberable, why would you want some free nights? it will be more convincing if you ask for chaka's head on a pike.
|
| |
|
|

|
Funny
2 votes
3.0
/live?func=new_user&msgid=711631
Beeblebrox 31,599 13
07/09/2003 02:32 AM
I was just saying to the girlfriend I'd want to send the free nights back with a note saying they can shove them up their ass, I'd rather sleep at Trixxies than spend another minute in one of their hotels.
|
| |
|
|

|
Hilarious
1 votes
4.0
/live?func=new_user&msgid=711636
Beeblebrox 31,599 13
07/09/2003 02:35 AM
Nope, can't compete with a n00b-bashing.
|
| |
|
|

|
Hilarious
4 votes
4.5
/live?func=new_user&msgid=711637
ringworm 68,315 13
07/09/2003 02:36 AM
soooo, this was really just a long round-about way of announcing that you've come out? mazel tov!
|
| |
|
|

|
Hilarious
3 votes
4.0
/live?func=new_user&msgid=711642
Eric Nguyen 23,705 11
07/09/2003 02:37 AM
Chaka Khan works for Super 8?
|
| |
|
|

|
Hilarious
7 votes
4.6
/live?func=new_user&msgid=711646
Frogpop 173,148 25
07/09/2003 02:39 AM
KHAAAAAAAAAAAAN!!
|
| |
|
|

|
Hilarious
11 votes
4.9
/live?func=new_user&msgid=711658
Microcube - Hero of Love 13,428 12
07/09/2003 02:46 AM
<action> crashes the enterprise into frogpop
|
| |
|
|

|
Hilarious
3 votes
4.3
/live?func=new_user&msgid=711662
Frogpop 173,148 25
07/09/2003 02:50 AM
Klingon bastards, you've funked up my room..
Klingon BASTARDS! You've FUNKED UP my ROOM!
|
| |
|
|

|
Side-splitting
1 votes
5.0
/live?func=new_user&msgid=711665
Frogpop 173,148 25
07/09/2003 02:52 AM
<action> clenches fist in rage</action>for the above.
|
| |
|
|

|
Hilarious
11 votes
4.9
/live?func=new_user&msgid=711741
Mr. Gardenback 8,660 11
07/09/2003 04:38 AM
I'm sorry you had a bad experience man, but going to a Super 8 and being stunned that it's a Shakespearehole is sort of like wandering into a firing range and being stunned that you're getting shot at. There are only two reasons to go to a Super 8:
1. Drug deal.
2. Sex with a prostitute. Not a nice prostitute, either.
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=711745
Beeblebrox 31,599 13
07/09/2003 04:43 AM
They just treated me like Shakespeare, with a sick girlfriend and whatnot, I just was asking for a little compassion. They actually have a Super 8 best-of-the-best award, which they get for excellent customer satisfaction.
There goes that award.
And whatever bonus the staff gets along with it.
Stupid Frosters.
Their HQ, the better business bureau, and consumeraffairs.com has already heard about this.
mother-Frosters pissed me off real bad.
|
| |
|
|

|
Amusing
1 votes
1.0
/live?func=new_user&msgid=711746
Beeblebrox 31,599 13
07/09/2003 04:45 AM
And still, no ones found me an email address of the company president. C'mon guys, I'm lazy, help me out here.
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=711749
ringworm 68,315 13
07/09/2003 04:53 AM
here's a start:
John Valletta
President
Super 8 Motels, Inc.
Parsippany, N.J.
|
| |
|
|
|
|

|
Side-splitting
16 votes
5.0
/live?func=new_user&msgid=711751
Livewire, the septic douche system 78,229 13
07/09/2003 04:57 AM
Super 8 is a subsidiary of Cendant Corporation. They own absolutely everything in the whole damn country. Century 21. Coldwell Banker. ERA Real Estate. Jackson Hewitt Tax Services. The list goes on and on.
The Super 8 President is John Valletta. He's old and doesn't give a Shakespeare about you or your crummy hotel experience. His email is john.valletta@cendant.com
Then there's Emanuel Naim, who's the Manager of Consumer Media Relations (whatever the hell that means) for all of Cendant's hotel chains. He seems to have some pull in cases of customer complaints when the media gets involved. Unfortunately you have no ammunition because the press doesn't give a Shakespeare about you or your crummy hotel experience. Emanuel's email is emanuel.naim@cendant.com
And then there's Livewire. Not only does he not give a Shakespeare about your crummy hotel experience, he thinks you're a bit of a dildo for staying at a welfare hotel like Super 8 and expecting decent customer service.
You could have taken the blankets off your bed, barged into the front office, curled up behind the desk and slept until they took you seriously. You'd have had an excellent story for an article too.
Or you could have at least peed on the danishes on the continental breakfast tray.
Now excuse me while I go phone Chaka Khan and congratulate her on a job well done.
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=711752
Beeblebrox 31,599 13
07/09/2003 05:08 AM
Thank you. Now I have some writing to do. mother-Frosters are making me waste stamps now.
For $75 a night in NJ, the trash dump of America, I will at least annoy the hell out of them. Damn Frost-ing mother-Frosting ripoff.
|
| |
|
|

|
Side-splitting
13 votes
5.0
/live?func=new_user&msgid=711754
Livewire, tardbot B-4 78,229 13
07/09/2003 05:18 AM
You're IN New Jersey?! Well goddamn man, get yourself a bright yellow t-shirt, paint "Super 8 sucks teh Coleridge" in huge black letters on it, then march into their head office in Parsippany and start a 3-hour haiku recital full of poems about how Shakespearety their service is!
Or break into John Valletta's office and poop on his chair. Y'know, whatever suits you.
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=711765
Brutus the Bichon 136 9
07/09/2003 08:09 AM
Super 8, Motel 6, I think I see a pattern here. Don't stay in hotels ending with a number and that should solve the problem.
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=711784
Spicey McHaggis 117,736 36
07/09/2003 10:13 AM
Sounds like you need to go Turbo.
|
| |
|
|

|
Hilarious
40 votes
4.9
/live?func=new_user&msgid=711795
Chickens 286,326 61
07/09/2003 10:47 AM
Dear Mr. Beeblebrox,
I regret that your recent stay at one of our Super 8 motels was less than you expected. We try our best to make our Super 8 motels at least two steps up from the local kennel, but it's a difficult process, as I'm sure you understand.
First of all, it's a Super 8. That means that back in the 50's when it was contructed, the cost to spend the night was $8. It was a cheap ass truckers and whores place back then, and now the old girl has 53 years on her.
Second, at least at the kennels, the dogs aren't contantly Frost-ing on the sheets and leaving all manner of nasty bodily fluids behind. At Super 8, we have to fight the spread of plague by hosing the rooms down with napalm occasionally, and I suspect your stay was right after one of these annual cleanings. Just be glad you didn't visit on the other side of that cleaning. You would be writing us from the local free clinic.
Again, I highly regret your poor experience, but next time, spent another $50 and stay at a nice b&b.
Sincerely,
John Valletta
President, Super 8 Motels
P.S. please find enclosed, as our free gift to you, a coupon for two free large Domino's pizzas.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=711883
Livewire, tardbot B-4 78,229 13
07/09/2003 02:19 PM
*picking self up off floor*
Chickens, it's a shame I can only give you one click for that.
|
| |
|
|

|
Funny
1 votes
3.0
/live?func=new_user&msgid=711899
Beebizzle 31,599 13
07/09/2003 02:57 PM
Now the manager of the property has called me a liar, and told me to go ahead and write to the president, he doesn't care becuase they've already lost their award because of my complaint. I think I just might show up at HQ. First I have to read that Turboing article though, that has promise.
Man, I thought I'd feel less pissed off after sleeping the night in my own bed, but after speaking to that prick I'm madder than ever. The credit card company promises me I won't have to pay, but that's no longer the point anymore. I want someone (besides me) to suffer.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=711901
Gonzo Xavier Sasparilla 20,522 17
07/09/2003 03:03 PM
I usually e-mail MARKETING@WHATHTHEFrost.COM with my complaints. Most marketing departments have no concept of how the revenue stream within a company works, and are more than happy to dole out free gifts, certificates, whatever to keep the customer happy.
Just make sure it's calmly written, and you explain in a detailed way how you feel you were wronged.
|
| |
|
|

|
Funny
1 votes
3.0
/live?func=new_user&msgid=711902
Beebizzle 31,599 13
07/09/2003 03:05 PM
I'll just let them know that I was called a liar, that I was accused of Frost-ing in the room and then asking for a refund. We were only in there for a minute, and even I don't shoot my load that quick.
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=711903
Gonzo Xavier Sasparilla 20,522 17
07/09/2003 03:06 PM
Chaka? The hairy little ape-kid from Land of the Lost? Holy crap!
Well, at least he found work.
|
| |
|
|

|
Hilarious
1 votes
4.0
/live?func=new_user&msgid=711904
Beebizzle 31,599 13
07/09/2003 03:07 PM
Except now he is a she.
Like someone here we all know.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712066
Cueball 19,242 12
07/09/2003 06:05 PM
Dial 1-800-800-8000 and ask for Guest Services.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712067
Cueball 19,242 12
07/09/2003 06:07 PM
Also, you can try sending Ron Rivett a pipe-bomb, but he doesn't own Super 8 anymore.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712074
Declan McManus 131,869 36
07/09/2003 06:12 PM
Next time, stay at the Hampton!
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712095
Cueball 19,242 12
07/09/2003 06:22 PM
Will they leave the light on for me?
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=712113
Beebizzle 31,599 13
07/09/2003 06:50 PM
GUEST SERVICES?!?!?!?!
The only service they had was to piss me off even further. They were of no help at all.
And thats Red Roof Inn, Tom Bodett leaves the light on.
Retard.
|
| |
|
|

|
Funny
2 votes
3.5
/live?func=new_user&msgid=712116
ringworm 68,315 13
07/09/2003 06:56 PM
tom bodett is motel 6.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712117
Mr. Gardenback 8,660 11
07/09/2003 06:59 PM
Martin Mull is in the Red Roof Inn commercials.
|
| |
|
|

|
Hilarious
5 votes
4.6
/live?func=new_user&msgid=712118
ringworm 68,315 13
07/09/2003 06:59 PM
retard.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712193
Beebizzle 31,599 13
07/09/2003 09:20 PM
OK, maybe I Frosted up. But Tom Bodett did those old radio commercials where he'd say he'd leave the light on for you. Not Red Roof??
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712196
Beebizzle 31,599 13
07/09/2003 09:22 PM
It's Tom Bodette. And it's motel 6.
I am a retard, once again.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712200
Cueball 19,242 12
07/09/2003 09:44 PM
Yes, I knew it was Motel 6. I worked at Super 8 years ago and people always threw that line at me.
It was a joke about the Motel industry.
Retard.
|
| |
|
|

|
Hilarious
4 votes
4.0
/live?func=new_user&msgid=712252
Beeblebrox 31,599 13
07/09/2003 11:51 PM
My guess is Nutbutter used to wring jizz out of the sheets for them.
What he did with it, one can only guess.
I would go so far as to guess that's where his name comes from.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712337
Rick_Dammit 1,183 10
07/10/2003 05:52 AM
Is cheese going to be served at this whine party?
|
| |
|
|

|
Funny
2 votes
3.5
/live?func=new_user&msgid=712435
Beeblebrox 31,599 13
07/10/2003 11:40 AM
Will Frost you be served at your n00b bashing?
|
| |
|
|

|
Hilarious
2 votes
4.0
/live?func=new_user&msgid=712654
Werehamster 2,321 13
07/10/2003 05:23 PM
Beeblebrox,
You aren't going to have to pay for the hotel room. You lost the hotel its award. You're still screaming for more. Why do you feel you're entitled to anything else? At what point will you be satisfied? Why are you surprised that the employees you talked to after the initial experience eventually decided that enough was enough and told you to get lost?
I work customer service at the inbound call center of a mobile phone company. Most of the customers I talk to are rational, but every once in a while I take a call from someone who is, for example, upset about having had to wait three or four days for the phone we sent as a replacement under warranty.
Never mind that we credited back charges for the portion of the month in which they didn't have service, gave some bonus minutes and apologized several times. That's not enough for some people. They call several times per day, asking the same quesitons over and over and getting the same answers over and over, insisting to talk three or four supervisors in one day, not understanding why they have to wait a few minutes on hold while I go find a supervisor who isn't already talking to another whiny bitch, insisting on talking to a manager or even the president of the company before even talking to a supervisor, etc. Amazingly enough, some of them even insist that we're wasting their time by making them call and whine for hours on end.
(Continued)
|
| |
|
|

|
Hilarious
2 votes
4.0
/live?func=new_user&msgid=712656
Werehamster 2,321 13
07/10/2003 05:24 PM
In general, it's going to get more and more difficult to talk to supervisors without valid reasons. My employer requires us to get details of the customer's problem and at least try to solve it before we're allowed to get a supervisor on the line. Also, requests to talk to managers or executives before talking to supervisors are flatly denied. I have the feeling that soon new rules will be made, such as no talking to more than one supervisor per day and no talking to supervisors after you've been sent to an outside collection agency, unless there's a really good reason.
Grow up and shut up, you babies!
|
| |
|
|

|
Hilarious
3 votes
4.0
/live?func=new_user&msgid=712660
Werehamster 2,321 13
07/10/2003 05:46 PM
Oh, and here's an open letter to anyone whose account was cancelled and sent to an outside collection agency months ago due to lack of payment: you aren't a customer anymore. There's no point in insisting that you have the right as a customer to talk to a supervisor, nor is there any point in complaining about customer service.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712662
Cueball 19,242 12
07/10/2003 05:47 PM
#1: I'm not Nutbutter.
#2: I worked in the Corporate HQ taking reservations back when Rivett still owned Super 8.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712663
Pasqualy 56,794 18
07/10/2003 05:48 PM
I'll never answer a pay phone again. It may have some collection agency person on the other end demanding I pay or they start shooting people.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712664
Cueball 19,242 12
07/10/2003 05:49 PM
#3: Quit being such a Poe about the Motel. So you had a rough night. You said your piece. Stay at a Frost-ing Holiday Inn next time if you're that much of a pansy.
|
| |
|
|

|
Hilarious
5 votes
4.5
/live?func=new_user&msgid=712668
Livewire, tardbot B-4 78,229 13
07/10/2003 05:56 PM
For the price of a room at the Super 8, you can simply get horribly drunk in a public place and make an ass of yourself. Then you get a free night's stay at the Graybar Hotel.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712669
Gonzo the Rabid Ribbity Rabbit 20,522 17
07/10/2003 05:57 PM
I don't buy all of that, Hammy.
I'm sure that there's a fair share of whiny calls, but my experience with Sprint PCS tops them all. I must have posted about it before.
Basically, Sprint felt it was necessary to send my account, which had never, ever been behind, to a collection agency. I spent several hours in their phone loop, being bounced back and forth between customer service and Sprint's Collections department, who, of course, couldn't help me because my account was never past due.
When I finally got a supervisor on the phone, he refused to take on the responsibility of tracking down the problem and getting back to me. Outright refused.
I tried to explain to him that it was Sprint's responsibility to clear this up, as they were the ones that not only referred twenty-two lousy bucks to collections that weren't even past due, but they were also responsible for threatening my credit rating, and releasing my personal information to a third party.
He said that he would not do anything about that because it wasn't his depatment's fault. I calmly explained the this imbicille that as a mamber of the customer service department, he WAS SPRINT, to me. There wasn't another department, building, call-center or anything else. As a CS rep, he was all-things-Sprint to me.
...
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712670
Gonzo the Rabid Ribbity Rabbit 20,522 17
07/10/2003 05:57 PM
He kept telling me to "just pay the $22." WTF? I didn't owe anybody $22, and I wasn't going to flapping pay $22.
And of course this 17-year-old moron was the "most senior employee there". Right. To finally shut me up, he said he'd call the collections agency and see "what he could do". Nevermind trying to track down the problem through accounting or billing or something. I had to suggest this course-of-action, and give him the damn phone number.
Since he refused to agree to call me back with the results, I had to let him know that I would be calling said collections agency in an hour to verify that a call was received from him.
The part that really pissed me off was that when I called the Collection Agency and explained things, the rep there just laughed and said: "Yeah, he called and asked if you'd paid the bill yet. Sounds normal for Sprint."
It's almost a year later, and I'm still furious (and still fighting this).
So don't bitch to me about whiny customers, and I won't bitch to you about useless friggin phone-monkeys.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712671
Cueball 19,242 12
07/10/2003 06:00 PM
Gonzo's a whiney customer. Hahaha!
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712677
Virnomine the Haberdasher 79,386 11
07/10/2003 06:06 PM
so a year of your time isn't worth $22?
Pay the $22, then take them to small claims for like $3000 for like extortion or something.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712679
Livewire, tardbot B-4 78,229 13
07/10/2003 06:08 PM
I find it highly ironic (and extremely amusing) that after deregulation of phone services --which the citizens demanded in order to foster competition-- that all the competing companies charge much more than Ma Bell ever did, and each provider has customer service that sucks monkey Coleridge as much as the next company.
Logically, if any long distance service provider offered decent customer service, they'd have 100% of the market share within a week.
Silly capitalists.
|
| |
|
|

|
Hilarious
2 votes
4.0
/live?func=new_user&msgid=712733
Werehamster 2,321 13
07/10/2003 08:21 PM
Gonzo,
I don't work for Sprint. It sounds like you had a valid gripe that my company would have fixed on the first call.
Sprint doesn't just suck, it gives rimjobs to dead monkeys with severe flatulence. I worked there for a little while before telling a manager to shove the call center up his ass sideways with no lube, so I know that for a fact.
|
| |
|
|

|
Hilarious
5 votes
4.5
/live?func=new_user&msgid=712739
ringworm 68,315 13
07/10/2003 08:38 PM
i bet that cartoon hamtaro would be a lot better if it were called werehamtaro.
|
| |
|
|

|
Hilarious
3 votes
4.0
/live?func=new_user&msgid=712744
ringworm 68,315 13
07/10/2003 08:44 PM
super 8 hotel sucks.
super 8 hotel sucks.
it's not the place to spend your bucks.
super 8 hotel sucks.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=712746
Werehamster 2,321 13
07/10/2003 08:48 PM
Ringworm,
I love that idea! In the first episode, Werehamtaro would go visit his friend John Ham-Ham, who doesn't know that Werehamtaro had sex reassignment surgery. He then convinces John to call the RIM company's Human Resources department and ask for a RIM job. In the next episode, Liz Ham-Ham visits from England...
The possiblities are endless!
|
| |
|
|

|
Hilarious
3 votes
4.0
/live?func=new_user&msgid=712755
ringworm 68,315 13
07/10/2003 09:39 PM
and don't forget to tune in for the super summer spectacular where john gets fined $200 per orange.
|
| |
|
|

|
Funny
1 votes
3.0
/live?func=new_user&msgid=712856
Beeblebrox 31,599 13
07/11/2003 12:17 AM
First of all, I did not have a bad night. I had a bad 5 MINUTES, and they still expected me to pay. They did NOT give me a refund, and I must do all the required paperwork w/ the credit card company, than wait for it to go through the chargeback process before I see the refund completed, which can take months. I am not guaranteed a refund at this point.
I was totally rational and calm with them until they started calling me a liar and refused to offer any alternatives beyond staying in a room that would make anyone vomit or leaving without a refund.
Read what I've written before you take out your aggression against the stupid people you handled when working customer service. I work in the customer service field so I too know what I am talking about, and I did everything right and they did everything wrong.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=713034
Bananafish 6 9
07/11/2003 02:54 AM
Quit your bitching, Beeble. You probably just needed a place for a quickie with your girlfriend because shes not ballsy enough to just Frost in the car.
|
| |
|
|

|
Hilarious
12 votes
4.9
/live?func=new_user&msgid=713035
Livewire, tardbot B-4 78,229 13
07/11/2003 02:57 AM
No no no, Trixxie is the one with ballsy girlfriends.
|
| |
|
|

|
Hilarious
1 votes
4.0
/live?func=new_user&msgid=713037
Frogpop 173,148 25
07/11/2003 03:03 AM
bravo!
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=713039
Bananafish 6 9
07/11/2003 03:07 AM
I'm new here-what's the deal with Trixxie?
|
| |
|
|

|
Hilarious
1 votes
4.0
/live?func=new_user&msgid=713040
Frogpop 173,148 25
07/11/2003 03:10 AM
Bananas that don't like Fish.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=713041
ringworm 68,315 13
07/11/2003 03:11 AM
cod is a fish
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=713042
Beeblebrox 31,599 13
07/11/2003 03:12 AM
No, she wasn't feeling well or I wouldn't have stopped in the first place and I would rather Frost anywhere else than that Shakespearehole room.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=713044
Microcube - Hero of Love 13,428 12
07/11/2003 03:16 AM
trixxie is a beautiful lady, who just sleeps with many men.
|
| |
|
|

|
Hilarious
1 votes
4.0
/live?func=new_user&msgid=713046
Beeblebrox 31,599 13
07/11/2003 03:19 AM
Yes, Trix just can't get enough of the men.
I'm sure if you ask politely you'll be able to get some.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=733712
ringworm 68,315 13
08/19/2003 02:21 AM
so what ever happened w/ this?
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=733721
Beeblebr0x 31,599 13
08/19/2003 02:42 AM
The credit card company was pretty easy about reversing the charges, and after a few days the aggravation starts to go away. Every email I sent caused them to send me the same form letter telling me how sorry they were I had a bad experience, and then detailed the things they do to make sure their customer service is top-notch. I also received another letter stating that they would not give me the refund (which didn't matter, the credit card company took care of that), but that the specific hotel did indeed lose it's customer service award, whatever the hell that is good for. It makes no sense to me. So they can't put the little gold star next to the hotel in the AAA guide, big deal.
All this for $42. If this was one of my customers I would have simply said, "Here's your $42, now promise me you'll never come back."
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=733722
Beeblebr0x 31,599 13
08/19/2003 02:43 AM
I also contacted the Better Business Bureau and the NJ consumer affairs commission via the web, but only got form e-mails in return.
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=733813
RapidChickens 286,326 61
08/19/2003 11:52 AM
Whoh, Gonzo. Sprint's magic number must be $22. Just yesterday I was paying bills and came across $22 in roaming charges. I have a 2000-minute-nationwide-no-roaming-ever from-anywhere-to-anywhere plus monthly blowjob plan for which I pay out the nose. So when I picked up on $22 extra I was righteously pissed, but calm until I called Werehammy and she told me not to make calls when it says roam on my phone. "But that's not what the salesperson nor my contract states, Mame." sez Chickens. "Well, that's the way of it, boy" sez Werehammy. "But I'm holding the contract and it sez..." *is interrupted by CS Werehammy* "Sir, you will have roaming charges if your phone says roam." "But..." "Oh, alright, I will wipe it this one time." "That doesn't solve the contractural problem..." "in essence, tough"
I called the salesperson who told me Werehammy (nothing personal, dudette, just pretending you were the Carroll who failed so miserably at CS yesterday) was a complete idiot, but that nothing would be done to correct her.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=733881
Pocahotass 236 9
08/19/2003 01:44 PM
Also, you can try sending Ron Rivett a pipe-bomb, but he doesn't own Super 8 anymore.
He still owns some and he's related to me.....so go ahead and shove that pipe bomb up yo ass!
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=733884
Trixxie 65,021 15
08/19/2003 01:53 PM
Legitimate complaints that lead to a correction of a problem you are having with the hospitality industry is one thing. But I have found that people who turn it into a crusade to "get back" at some person or organization in the industry for some lack of adequate service they are due, are usually trying to compensate for the bitterness they feel over their own shallow, wasted life.
|
| |
|
|

|
Hilarious
4 votes
4.5
/live?func=new_user&msgid=733885
Virnomine 79,386 11
08/19/2003 01:54 PM
still trying to get the money back for that broken Coleridgering?
|
| |
|
|

|
Hilarious
6 votes
4.6
/live?func=new_user&msgid=733887
Trixxie 65,021 15
08/19/2003 01:58 PM
I didn't break it I lost it
Up Your Cavernous Butt.
|
| |
|
|

|
Hilarious
4 votes
4.3
/live?func=new_user&msgid=733888
Eric Nguyen 23,705 11
08/19/2003 02:00 PM
at least the gerbils will have something to play with now
|
| |
|
|

|
Chuckleworthy
2 votes
2.0
/live?func=new_user&msgid=733890
The Chi-Chi Fellipe 161,353 14
08/19/2003 02:10 PM
Corporations have moved all of the jobs that pay 23 cents a week, jobs like manufacturing shoes and bottling Pokemon essence, to crappier, much poorer countries where 23 cents will buy you just enough opium to pack your hookah. But when I talk to Rahji at customer service, and then speak to Anafari in management, and back to Apu Nahasapeemapetilan in collections, I really, really have no desire to pay my bills. Am I racist? I guess I am by default. I just think its Frosted up that customer service and tech support hotline jobs are going overseas now, too. It makes me mad enough to walk into a store and recieve Shakespeare-ass service from some sweaty stinky assmonger who barely speaks engrish, now I have to talk to these dumbasses on the phone, too? And what makes me even madder is when I have lost ALL direction in my posts and they become rambling, non-sensical garbage.
|
| |
|
|

|
Funny
5 votes
3.8
/live?func=new_user&msgid=943788
Hammerhead 59,399 14
05/24/2004 05:11 PM
NLI Froster who dredges up old threads for no reason need to go Frost off and die.
|
| |
|
|

|
Chuckleworthy
1 votes
2.0
/live?func=new_user&msgid=943789
Chickens en mis pantalones! 286,326 61
05/24/2004 05:13 PM
Although this thread has one of my best posts evar.
|
| |
|
|

|
Funny
1 votes
3.0
/live?func=new_user&msgid=955503
Zaphod Beeblebrox 31,599 13
06/09/2004 02:19 AM
Hey Chickens, looks like you've had roaming charge problems before. The turboing article is referenced above by the one and only Spicey McHaggis. And yeah, your post was pretty damn funny.
It wasn't easy to get the refund that I was clearly entitled to. I never yelled at anyone, and in my letters I was calm, stated my complaints, and suggested how they could make me feel happy about my experience with their company, which was a reversal of the charges on my credit card. I didn't ask for any freebies, ever, nor did I ask for anyones head on a plate. The dispute process through the credit card company was NOT a breeze, and at one point they told me they might not be able to do anything for me. I shouldn't have had to do the paperwork and the endless phone calls. You could say that my time spent was worth more than the $42 and I should have just let it go, but it became a matter of pride. Where do you draw the line? When is it enough money or inconvenience or pain or suffering to actually do something about it and let them know that Hey - you made a mistake. You were wrong, and you need to make it right. Out of anger I exaggerated a bit when I first posted this. I just wanted my money back, and never asked for any kind of extra compensation, nor anyones job, or an apology letter at any time.
So, I let them get away with saying, in their words, "So, you think you can get away with screwing in one of our rooms and getting a refund when you're done in five minutes?" If I have a problem with premature ejaculation, it's not only none of his business but that was not the time to bring it up.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=955612
Chickens Sings Tenor in a Manly Way 286,326 61
06/09/2004 10:59 AM
Yeah, but I've already spent more than $250 worth of time on it yesterday. That's what they are hoping for I guess. I figure they put a hassle factor in.
|
| |
|
|

|
0 votes
0.0
/live?func=new_user&msgid=955630
Roofie Raccoon 56,688 10
06/09/2004 11:12 AM
Phone companies must think that they can take over the world $22.00 at a time. When I used SWB for my cell phone a few years ago we didn't get a bill for a couple of months. I called them and they said they had our address wrong and couldn't reach us. Um. You're my phone provider! Frost-ing call me on the phone number you gave me! Anyway, I refused to ever pay the late fee on that because I felt I shouldn't be responsible for them not knowing how to phone me to correct my address. Eventually we moved and I dropped their service, still owing $22.00. Now, years later, I needed to switch to Cingular. Turns out they used to be SWB and I have an outstanding balance so they don't want to give me a phone. After enough phone calls and non-service to annoy the Shakespeare out of me we went in to a local store and they gave me a phone right away with merely a mention of a previous account wit them and no mention of the $22.00.
Damn crack smoking hippies trying to rip us all off for $22.00.
|
| |
|
|
|
|
|
|